Privacy Policy
Last Updated: August 13, 2026
At Fifth Ave Peptides, we respect your privacy and are committed to protecting the personal information you provide when using our website, placing an order, or contacting us.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.
1. Information We Collect
When you use our website, we may collect information that you voluntarily provide, including:
- First and last name
- Billing and shipping address
- Email address
- Phone number
- Account login information
- Order and purchase information
- Information you provide when contacting customer support
- Information submitted through website forms
We may also automatically collect certain technical information when you visit our website, such as:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Referring website or source
- Date and time of visits
- General website usage information
2. How We Use Your Information
We may use the information we collect to:
- Process and fulfill orders
- Process payments through our payment providers
- Provide shipping and delivery services
- Communicate with you about your orders
- Respond to customer service requests
- Manage customer accounts
- Provide website functionality
- Improve our website, products, and services
- Prevent fraud, abuse, and unauthorized activity
- Maintain website security
- Comply with applicable legal and regulatory requirements
- Send promotional communications when you have provided appropriate consent
3. Payment Information
Payments made through our website may be processed by third-party payment providers.
Fifth Ave Peptides does not intentionally store complete payment card numbers or security codes on our website. Payment information may be collected and processed directly by the applicable payment provider in accordance with its own privacy policy and security practices.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide essential website functionality and improve your browsing experience.
Cookies may be used to:
- Keep items in your shopping cart
- Maintain your account session
- Remember website preferences
- Process orders
- Understand website usage
- Improve website performance
- Support analytics and marketing functionality
You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.
5. Order and Account Information
If you create an account or place an order, we may retain information associated with your account or transaction, including order details, billing information, shipping information, and communication history.
This information may be retained as necessary to provide services, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal requirements.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.
6. How We Share Information
We may share information with trusted third-party service providers when necessary to operate our business and provide services to you. These providers may include services involved in:
- Payment processing
- Order fulfillment
- Shipping and delivery
- Website hosting
- Website analytics
- Security and fraud prevention
- Customer support
- Email communications
These service providers are permitted to use information only as necessary to provide services or perform functions on our behalf.
We may also disclose information when required by law, legal process, court order, or governmental authority, or when reasonably necessary to protect our rights, users, website, or business.
7. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no website, online service, or electronic transmission can be guaranteed to be completely secure.
8. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.
9. Children's Privacy
Our website is not intended for children under the age of 21.
We do not knowingly collect personal information from individuals under 21. If we become aware that personal information has been submitted by an individual under the applicable age requirement, we may take reasonable steps to delete that information.
10. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information about how your personal information is used
- Opt out of certain marketing communications
- You may unsubscribe from promotional emails by using the unsubscribe option included in those communications.
- To make a privacy-related request, please contact us using the information provided below.
11. Marketing Communications
If you voluntarily provide your contact information and consent to receive marketing communications, we may send information about products, promotions, offers, or updates.
You can opt out of marketing communications at any time by following the unsubscribe instructions in the communication or contacting us directly.
12. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with applicable legal requirements.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable requirements.
When changes are made, the updated Last Updated date will be displayed at the top of this page.
We encourage you to periodically review this page for the latest information about our privacy practices.
14. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:
Facility
New York, USA
All orders ship from our New York facility